A career that brings together different sectors and cultures.

My career began in tourism, travel and guest services. That early experience gave me a practical foundation in guest reception, cross-cultural communication and expectation management — skills that still shape the way I work with clients from different backgrounds today.

During my years in hospitality, I worked across front office and concierge, night operations and guest relations. I learned how the guest journey is shaped by the quality of information handover, coordination between shifts and the consistency of service standards across departments.

In gaming operations, I took direct responsibility for reception, public relations and VIP guest experience. This developed strong practical judgement in communicating with guests with high expectations, working with discretion, coordinating quickly and maintaining service standards in daily operations.

Since 2019, I have focused on real estate sales, client guidance and international project marketing. This brought a different discipline: longer decision cycles, closer attention to client priorities, careful comparison of alternatives and clear communication with international buyers.

In business development, I connect international contacts with suitable local partners in Northern Cyprus. This is where local knowledge, trusted relationships and cross-cultural communication come together.

Today, I draw on these experiences as a connected whole rather than as separate disciplines. This helps me assess not only the service itself, but also the communication, timing, expectations and coordination around it. For the client, the result is a clearer process with less unnecessary uncertainty.

That same field experience also informs the practical training I now provide for front-office, guest-relations and service teams, with a focus on guest experience, service standards and interdepartmental coordination.